The type of work is varied and bespoke. It can start with a masterclass or a workshop and it can end with a system redesign and implementation. In between, there is strategy, planning and real work.
The outcomes are usually one of the following:
Clarity of purpose for the whole team
Stakeholders who are aligned
Business plans that are more than dusty documents
Work streams that will deliver the plan
Stronger financial and operational integrity
An organisation that does the basic things better - financial, marketing and administration